Refund

Bhartiya Net does not entertain refund of any amounts that may have been paid by the 'subscriber', for an Annual / Semi Annual / Quarterly / Monthly. Only in case of non-feasibility of a new connection, refund is made by Bhartiya Net. The time for a refund to be affected is 2-3 weeks. Bhartiya Net provides service discounts in line with TRAI policy on the same, on a case to case basis, as needed. In case of Billing disputes, Bhartiya Net 'subscriber's are required to email or log complaint throgh mobile appor IVR. Their specific concerns will be addressed in 1-2 weeks, by way of a discount/ credit note passed in the account of the 'subscriber'.